Contact Us
How to reach us — support, billing, and grievance redressal.
Last updated:
Company details
| Company name | Not configured |
|---|---|
| Legal entity | Urjadata Solar Renewable Energy Private Limited |
| Website | https://urjaops.com |
| Support email | support@urjaops.com |
| Phone | +91-9850820909 |
| Registered address | c/o Manish Patel, Tilak Ward, Deori Sagar, Madhya Pradesh, 470226 India |
| Office address | c/o Manish Patel, Tilak Ward, Deori Sagar, Madhya Pradesh, 470226 India |
| GSTIN | 23AADCU0183G1ZN |
| Billing email | support@urjaops.com |
| Privacy email | support@urjaops.com |
| Working hours | Not configured |
| CIN | U40106MP2022PTC059357 |
Getting support
Email support@urjaops.com for anything to do with PM-KUSUM Ops AI — access problems, billing questions, data corrections, or a bug. Include your workspace name and, where relevant, the project involved, so we can find it quickly.
We reply during the working hours listed above. Support is provided on a best-effort basis; unless your written agreement says otherwise, no service-level agreement (SLA) applies.
Grievance redressal
If you are not satisfied with how a request, complaint, or your personal data has been handled, you may escalate it to our grievance officer, who is responsible for acknowledging and resolving complaints under applicable Indian law (including the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines) Rules, 2021).
| Grievance officer | Manish Patel |
|---|---|
| contact@urjaops.com |
We aim to acknowledge a grievance within 48 hours and resolve it within 30 days of receipt.
Data protection requests
To access, correct, or erase your personal data, see the Privacy Policy, which explains your rights and how to exercise them. Account and data erasure is currently handled manually on written request to the support email above.